Plan Prospector
Help/Pipeline & team

Notifications, profile, and getting support

Fee schedule, email prefs, tour replay, and how to reach us.

  1. Profile — display name, title, home city, LinkedIn, and personal fee schedule (used for estimated revenue).
  2. Notifications — weekly recap and team-activity emails (toggles on Profile).
  3. Help — replay the product tour anytime, or browse these guides.
  4. Support — email support@basiccapital.com with your account email and a short description (screenshot helps).
For account access, billing-adjacent workspace questions, or suspected bugs, email support with when it happened. For “how do I…?”, start here on /help.

Related

Still stuck? Email support · Replay tour