Plan Prospector
Help/Contacts & credits

Find and enrich contacts (credits)

Decision-makers, email/phone unlocks, and when credits are used.

Find contacts runs a quality-checked decision-maker search for the sponsor (free, up to 5 people per company) after company enrichment settles or is skipped. Results require a company match, a LinkedIn identity, and a relevant HR, benefits, finance, owner, or executive role. Email and phone unlocks use separate team monthly pools (500 successful results each by default, counting distinct people per field) plus a lifetime ceiling of 5 successfully enriched people per company across fields.

  1. After Enrich (recommended), choose Find contacts on the plan.
  2. Review the returned people and roles.
  3. Get email and/or phone on the contacts you intend to reach. A pool is used only when the requested value is found; an empty result does not consume team capacity.
  4. Use Refresh contacts when a slate is weak. It replaces untouched suggestions while preserving contacts your team has enriched or moved through outreach.
  5. Set outreach status on contacts as you work them, and add the plan to Pipeline to keep the opportunity organized.
  • Zero results often mean the company has no resolvable domain or no candidate passed the company, identity, and role checks — try Enrich again or verify the legal name.
  • Phone lookup prefers a work or direct number and may use a validated personal mobile when no usable work number is available.
  • Home and Settings show team email/phone capacity and a by-teammate usage board.
  • The product tour uses demo data and does not spend real credits.

Related

Still stuck? Email support · Replay tour